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Global Sales – Frequently Asked Questions

Our dedicated Global Sales team has in-depth experience in exporting commodities from South Africa and will work diligently to meet your unique needs.

These FAQs are based on the questions that we receive most often from our customers, and should help you understand why we are the best partner when it comes to exporting from South Africa:

What are Incoterms

Incoterms 2010 are the official terms published by the International Chamber of Commerce (ICC). They are a globally-accepted and adhered-to terms for determining the responsibilities of buyers and sellers for the transport and delivery terms of goods under sales contracts for international trade.

Read the Incoterms

Which mode of transport is applicable for Incoterms:

The below table will inform you which terms to consider when planning to import goods from South Africa to your country:

Type of Transport Method Incoterms 2010
Any Mode or Modes of Transport EXW (Ex Works)
FCA (Free Carrier)
CPT (Carriage Paid To)
CIP (Carriage and Insurance Paid To)
DAT (Delivered at Terminal)
DAP (Delivered at Place)
DDP (Delivered Duty Paid)
Sea and Inland Waterway Transport Only FAS (Free Alongside Ship)
FOB (Free on Board)
CFR (Cost and Freight)
CIF (Cost, Insurance and Freight)

Bold terms in the table above are most used in South Africa for ecommerce agreements. To make sense of all these terms, you should take the time to understand their usage. For more information on ecommerce and exporting, visit the eCommerce Resource Centre.   

What documentation will be provided by PRide Milling?

FOB is one of the most used terms in South Africa which includes:

  • Commercial Invoice
  • SADC Certificate / Certificate of Origin
  • Certificate of Compliance (COC)
  • PPECB inspection and Certificate
  • Fumigation and Certificate (if applicable as per plant import permit)
  • Phytosanitary Certificate (if applicable as per plant import permit)
  • Packing List
  • Customs Clearing and cargo dues out of South Africa
  • Bill of Lading


This permit is issued by the importing country’s Ministry of Agriculture’s Quarantine/ Phytosanitary Department. The permit includes the requirements on pest control and food safety of importing food product.

What is a CNCA certificate?

A CNCA certificate is a Loading Certificate (LC) which is a compulsory document for all commercial shipments to Angola since 28/01/1994 (Decree nr. 19/94).

What is the product classification: HS?

Harmonized System (HS) codes are six-digit codes used to identify products. HS codes are universal, and are used for most international export documentation and commercial invoices. Many governments add additional digits to the HS number to further distinguish products in certain categories. These additional digits are typically different in every country.