Our Continuous Improvement Processes
The Company has developed a management system of continuous improvement processes by which we govern our business to ensure that we continuously improve.
We believe that innovation is the only sustainable competitive advantage, when implemented with correct timing and speed.
2. FOOD REVIEW:
A daily food review is carried out by a panel who evaluates the quality of products manufactured in the previous 24 hours to proactively ensure that all products conform to customer requirements.
3. CUSTOMER ENQUIRIES
We have developed an enquiry system to identify and track all internal and external current and potential non-conformances. To prevent reoccurrences, we implement proactive measures based on learnings from past enquiries.
4. PERFORMANCE APPRAISALS OF KEY TASKS/VALUE DRIVERS:
Key tasks and value drivers are defined for each employee to ensure first line accountability.
5. EDUCATION, TRAINING and DEVELOPMENT:
We enable staff to perform their key tasks and value drivers against clearly outlined and agreed-upon performance standards. Education and training serve as an ongoing effort to develop employees and empower them to meet performance standards.
6. INTEGRATED INDEPENDENT AUDITS:
Independent audits empower us to align with international performance standards, and enhance our operational and functional performance to achieve goals and objectives set within the company.
7. MONTHLY REVIEW PAPER:
On a monthly basis, all value drivers are assessed against action plans. Non-conformances are flagged and addressed.
8. COMMUNICATION/ DELEGATION:
Open channels of communication help staff to understand and drive the company’s common goals and objectives.
9. B.P.V.C. MAPPING:
We have developed a systematic process approach built on first line accountability, with all processes and systems clearly identified.
10. DOCUMENT MANAGEMENT AND RECORD CONTROL:
All internal, customer, partner, and supplier activities, are recorded and tracked to improve clarity, transparency and control.